FAQs
Frequently Asked Questions
Deals + Discouonts
NO CODE NEEDED, JUST ADD TO CART!
FAQs
How do I care for my original artwork?
Avoid or limit exposure to direct sunlight.
Keep away from moisture, heat, oils, odors, or extreme temperatures.
Avoid handling with bare hands, natural oils may cause damage.
All originals have protective finish to help seal + protect the painting.
Dust only, do not spray with cleaners.
PLEASE KEEP IN MIND:
Corners of handmade frames are sharp.
Hang or place in a safe area, and away from pets & children.
Why is there an option to leave a tip at checkout?
The tip option is primarily used for commission orders at checkout. Of course, you may leave a tip on any order if you choose to do so, but it is not required!
How long does it take my order to ship?
On average, 3-10 business days. Shipping times vary depending on shipping method chosen. I love that you're excited about your package + I always do my best to ship it quickly - Please keep in mind that once your package ships, it's in the hands of the carrier!
How do I place a custom commissioned order?
Commission availability depends on time of year.
To place a custom commissioned order, please fill out the form by clicking on the "Request A Commission" button below. If you do not hear back from me by email within 3-5 business days, send an email directly to kate@purposeunderpalms.com or DM on Instagram.
